{"id":508,"date":"2021-07-01T08:45:19","date_gmt":"2021-07-01T08:45:19","guid":{"rendered":"https:\/\/idealdigi.com\/?p=508"},"modified":"2021-07-01T08:46:38","modified_gmt":"2021-07-01T08:46:38","slug":"case-kitusen-kievari","status":"publish","type":"post","link":"https:\/\/idealdigi.com\/asiakkaat\/case-kitusen-kievari\/","title":{"rendered":"Case Kitusen kievari"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”3.29.3″ background_color=”#dd3333″ background_enable_image=”off” custom_padding=”12vw|0px|0|0px|false|false” hover_enabled=”0″ locked=”off” fb_built=”1″ _i=”0″ _address=”0″][et_pb_row _builder_version=”3.29.3″ custom_margin=”|auto|-4px|auto||” _i=”0″ _address=”0.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”0.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” header_font=”Raleway|700|||||||” header_text_color=”#ffffff” header_font_size=”80px” header_line_height=”1.2em” header_5_font=”Raleway|700||on|||||” header_5_text_color=”#ffffff” header_5_font_size=”20px” header_5_letter_spacing=”0.2em” header_5_line_height=”1.8em” animation_style=”zoom” animation_intensity_zoom=”5%” header_font_size_tablet=”48px” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” header_5_font_size_tablet=”14px” header_5_font_size_phone=”12px” header_5_font_size_last_edited=”on|desktop” _i=”0″ _address=”0.0.0.0″]

Case Kitusen kievari<\/h1>\n

 <\/p>\n

asiakkuudenhallinnan tehostaminen ja motellin k\u00e4ytt\u00f6asteen kasvattaminen<\/h5>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_color=”#ffffff” width=”90%” max_width=”90%” module_alignment=”left” custom_margin=”8vw||||false” custom_padding=”70px|40px|70px|15vw|true|false” custom_padding_tablet=”|||10vw” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” use_custom_width=”on” width_unit=”off” custom_width_percent=”90%” locked=”off” _i=”1″ _address=”0.1″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding_tablet=”40px|||” custom_padding_phone=”20px|||” custom_padding_last_edited=”off|desktop” padding_phone=”20px|||” padding_tablet=”40px|||” padding_last_edited=”off|desktop” _i=”0″ _address=”0.1.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_2_font=”Raleway|700|||||||” header_2_font_size=”50px” header_2_line_height=”1.2em” header_6_font=”Raleway|700||on|||||” header_6_font_size=”16px” header_6_letter_spacing=”5px” header_6_line_height=”1.8em” text_orientation=”center” max_width=”700px” module_alignment=”center” custom_margin=”|||-17px||” custom_padding=”|||0px||” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”0.1.0.0″]
DIgitaalisten ratkaisujen k\u00e4ytt\u00f6\u00f6notto ja r\u00e4\u00e4t\u00e4l\u00f6inti<\/h6>\n

Asiakassuhteiden vahvistaminen ja turhien ty\u00f6vaiheiden poistaminen<\/strong><\/h2>\n

Kitusen kievarin nykyisess\u00e4\u00a0<\/span>liiketoimintaymp\u00e4rist\u00f6ss\u00e4<\/span>\u00a0oli kriittist\u00e4 kehitt\u00e4\u00e4\u00a0uusia\u00a0digitaalisia ratkaisuja asiakasrajapintaan, jotta varmistamme yrityksen kilpailukyvyn my\u00f6s tulevaisuudessa. Yrityksess\u00e4 ei viel\u00e4 juurikaan oltu otettu k\u00e4ytt\u00f6\u00f6n toimintaa tehostavia digitaalisia j\u00e4rjestelmi\u00e4.<\/span><\/p>\n

Kitusen kievari tarvitsi k\u00e4ytt\u00f6\u00f6n\u00a0uusia\u00a0ratkaisuja\u00a0asiakkuudenhallintaan, asiakaspalveluun sek\u00e4 s\u00e4hk\u00f6iseen varausj\u00e4rjestelm\u00e4\u00e4n\u00a0liittyen.\u00a0<\/span>Asiakkkuudenhallinta<\/span>– ja asiakaspalveluj\u00e4rjestelm\u00e4n\u00a0kehityksen\u00a0avulla pystymme vahvistamaan asiakassuhteitamme merkitt\u00e4v\u00e4sti kilpaillulla toimialalla\u00a0sek\u00e4 tehostamaan toimintaamme turhia ty\u00f6vaiheita poistamalla, mik\u00e4 tarjoaa merkitt\u00e4vi\u00e4 kustannuss\u00e4\u00e4st\u00f6j\u00e4\u00a0nyt ja tulevaisuudessa.<\/span><\/p>\n

Kehitetty s\u00e4hk\u00f6inen\u00a0ajanvarausj\u00e4rjestelm\u00e4 puolestaan auttaa meit\u00e4 tavoittamaan t\u00e4ysin uusia kohderyhmi\u00e4, joille digitaaliset kanavat ovat ainoa v\u00e4yl\u00e4 majoitusvarausten tekemisess\u00e4.<\/span>\u00a0<\/span><\/p>\n

Projektissa\u00a0kehitettiin\u00a0Kitusen kievarille my\u00f6s konkreettinen markkinointistrategia, jotta kuluttajat l\u00f6yt\u00e4v\u00e4t uusien kehitett\u00e4vien digitaalisten j\u00e4rjestelmien tarjoamat hy\u00f6dyt.\u00a0Kehitett\u00e4v\u00e4n markkinointistrategian ansiosta\u00a0tunnistimme, miten\u00a0ja millaisella viestinn\u00e4ll\u00e4 jalkautamme\u00a0markkinointia\u00a0eri kanavissa.<\/span><\/p>\n

Mit\u00e4 vaikutuksia projektilla oli Kitusen kievarin liiketoimintaan?<\/h2>\n

Motellin s\u00e4hk\u00f6inen varausj\u00e4rjestelm\u00e4 on suuri apu asiakaspalvelutilanteessa sek\u00e4 antaa asiakkaalle mahdollisuuden tehd\u00e4 varaus itsen\u00e4isesti verkossa ymp\u00e4ri vuorokauden. T\u00e4m\u00e4 my\u00f6s mahdollistaa heid\u00e4n n\u00e4kyvyytens\u00e4 s\u00e4hk\u00f6isiss\u00e4 kanavissa.<\/p>\n

Asiakkuudenhallintaan kehitetty ty\u00f6kalu mahdollistaa seurannan asiakkaiden mielenkiinnon kohteisiin, ja t\u00e4t\u00e4 hy\u00f6dynt\u00e4en pystymme reagoimaan herkemmin mahdollisiin trendeihin mit\u00e4 asiakkaat odottavat.<\/p>\n

T\u00e4ll\u00e4 pystymme my\u00f6s ilahduttamaan asiakasta, vaikka h\u00e4nen syntym\u00e4p\u00e4iv\u00e4n\u00e4ns\u00e4. Voimme yksil\u00f6idysti l\u00e4hett\u00e4\u00e4 s\u00e4hk\u00f6postilla tai tekstiviestill\u00e4 r\u00e4\u00e4t\u00e4l\u00f6ityj\u00e4 etuja asiakkaillemme.<\/p>\n

Lis\u00e4ksi uusi kehitetty markkinointistrategia selkeytti markkinointiamme ja pystymme jatkossa tekem\u00e4\u00e4n suunnitelmallisempaa sis\u00e4lt\u00f6\u00e4 eri kanaviin, joka puhuttelee erilaisia asiakaspersooniamme.<\/p>\n

Projektissa kehitettyjen asioiden ansiosta Kitusen kievari on entist\u00e4 kilpailukykyisempi yritys.<\/p>\n

 <\/p>\n

<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.29.3″ fb_built=”1″ _i=”1″ _address=”1″][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”Menu” _builder_version=”3.29.3″ background_color=”#273B6B” custom_padding=”54px|0px|54px|0px|false|false” custom_padding_tablet=”50px|||” fb_built=”1″ _i=”3″ _address=”3″][et_pb_row _builder_version=”3.25″ locked=”off” _i=”0″ _address=”3.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_text_color=”#ffffff” header_2_font=”Raleway|700|||||||” header_2_text_color=”#ffffff” header_2_font_size=”50px” header_2_line_height=”1.2em” header_6_font=”Raleway|700||on|||||” header_6_text_color=”#ffffff” header_6_font_size=”16px” header_6_letter_spacing=”5px” header_6_line_height=”1.8em” max_width=”512px” max_width_last_edited=”off|desktop” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”3.0.0.0″]

Mit\u00e4 teimme k\u00e4yt\u00e4nn\u00f6ss\u00e4?<\/span>\u00a0<\/span><\/h6>\n

Projektin kohokohdat<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.25″ _i=”1″ _address=”3.1″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.1.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” text_line_height=”2em” header_font=”||||||||” header_text_color=”#ffffff” header_5_font=”Raleway|700|||||||” header_5_text_color=”#ffffff” header_5_font_size=”20px” header_5_line_height=”1.2em” custom_padding=”0px|||||” _i=”0″ _address=”3.1.0.0″]

Asiakkuudenhallinnan tehostaminen<\/h5>\n

Asiakkuudenhallintaj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notto ja r\u00e4\u00e4t\u00e4l\u00f6inti, jonka avulla saatiin kustannuss\u00e4\u00e4st\u00f6j\u00e4 turhia ty\u00f6vaiheita poistamalla ja samalla asiakassuhteet kehittyiv\u00e4t positiivisesti..<\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”3.1.1″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” text_line_height=”2em” header_font=”||||||||” header_text_color=”#ffffff” header_5_font=”Raleway|700|||||||” header_5_text_color=”#ffffff” header_5_font_size=”20px” header_5_line_height=”1.2em” _i=”0″ _address=”3.1.1.0″]

Motellin k\u00e4ytt\u00f6asteen nostaminen<\/h5>\n

S\u00e4hk\u00f6isen ajanvarausj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notto ja integrointi eri varaussivustoille motellin k\u00e4ytt\u00f6asteen nostamiseksi.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.25″ _i=”2″ _address=”3.2″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.2.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” text_line_height=”2em” header_font=”||||||||” header_text_color=”#ffffff” header_5_font=”Raleway|700|||||||” header_5_text_color=”#ffffff” header_5_font_size=”20px” header_5_line_height=”1.2em” _i=”0″ _address=”3.2.0.0″]

Kanta-asiakasohjelman uudistaminen<\/h5>\n
Kehitimme uudistetutun kanta-asiakasohjelman, jonka hallinta tapahtuu uudessa asiakkuudenhallintaj\u00e4rjestelm\u00e4ss\u00e4.<\/span><\/h5>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”3.2.1″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” text_text_color=”#ffffff” text_line_height=”2em” header_font=”||||||||” header_text_color=”#ffffff” header_5_font=”Raleway|700|||||||” header_5_text_color=”#ffffff” header_5_font_size=”20px” header_5_line_height=”1.2em” _i=”0″ _address=”3.2.1.0″]
Kohdennetun viestinn\u00e4n kehitt\u00e4minen<\/h5>\n

Luotiin markkinointistrategia ja kanta-asiakasohjelma, joiden avulla digitaaliset j\u00e4rjestelmien hy\u00f6dyt saadaan viestitty\u00e4 eri asiakasryhmille tehokkaasti eri kanavissa. \u00a0<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Awards” _builder_version=”3.22″ custom_padding=”0px|0px|64px|0px|false|false” fb_built=”1″ _i=”4″ _address=”4″][et_pb_row _builder_version=”3.29.3″ custom_margin=”|auto|-27px|auto||” custom_padding=”65px|||||” _i=”0″ _address=”4.0″][et_pb_column type=”4_4″ _builder_version=”3.29.3″ _i=”0″ _address=”4.0.0″][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_2_font=”Raleway|700|||||||” header_2_font_size=”50px” header_2_line_height=”1.2em” header_6_font=”Raleway|700||on|||||” header_6_font_size=”16px” header_6_letter_spacing=”5px” header_6_line_height=”1.8em” text_orientation=”center” max_width=”700px” module_alignment=”center” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”4.0.0.0″]

Asiakkaat<\/h6>\n

Menestysyritysten kumppani<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”3.25″ custom_padding=”0px|||||” _i=”1″ _address=”4.1″][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”4.1.0″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/idealdigi.com\/wp-content\/uploads\/2019\/09\/logo-pop-pankki.png” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.29.3″ _i=”0″ _address=”4.1.0.0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”4.1.1″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/idealdigi.com\/wp-content\/uploads\/2019\/09\/logo-turva.png” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.29.3″ _i=”0″ _address=”4.1.1.0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”2″ _address=”4.1.2″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/idealdigi.com\/wp-content\/uploads\/2019\/09\/logo-pihla-group.png” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.29.3″ _i=”0″ _address=”4.1.2.0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”3″ _address=”4.1.3″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/idealdigi.com\/wp-content\/uploads\/2019\/09\/logo-laitex.png” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.29.3″ _i=”0″ _address=”4.1.3.0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”4″ _address=”4.1.4″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/idealdigi.com\/wp-content\/uploads\/2019\/09\/logo-wh-nicewood.png” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.29.3″ _i=”0″ _address=”4.1.4.0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Case Kitusen kievari   asiakkuudenhallinnan tehostaminen ja motellin k\u00e4ytt\u00f6asteen kasvattaminenDIgitaalisten ratkaisujen k\u00e4ytt\u00f6\u00f6notto ja r\u00e4\u00e4t\u00e4l\u00f6inti Asiakassuhteiden vahvistaminen ja turhien ty\u00f6vaiheiden poistaminen Kitusen kievarin nykyisess\u00e4\u00a0liiketoimintaymp\u00e4rist\u00f6ss\u00e4\u00a0oli kriittist\u00e4 kehitt\u00e4\u00e4\u00a0uusia\u00a0digitaalisia ratkaisuja asiakasrajapintaan, jotta varmistamme yrityksen kilpailukyvyn my\u00f6s tulevaisuudessa. Yrityksess\u00e4 ei viel\u00e4 juurikaan oltu otettu k\u00e4ytt\u00f6\u00f6n toimintaa tehostavia digitaalisia j\u00e4rjestelmi\u00e4. Kitusen kievari tarvitsi k\u00e4ytt\u00f6\u00f6n\u00a0uusia\u00a0ratkaisuja\u00a0asiakkuudenhallintaan, asiakaspalveluun sek\u00e4 s\u00e4hk\u00f6iseen varausj\u00e4rjestelm\u00e4\u00e4n\u00a0liittyen.\u00a0Asiakkkuudenhallinta- ja asiakaspalveluj\u00e4rjestelm\u00e4n\u00a0kehityksen\u00a0avulla pystymme […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[3],"tags":[],"yoast_head":"\nCase Kitusen kievari - idealdigi.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/idealdigi.com\/asiakkaat\/case-kitusen-kievari\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Kitusen kievari - idealdigi.com\" \/>\n<meta property=\"og:description\" content=\"Case Kitusen kievari   asiakkuudenhallinnan tehostaminen ja motellin k\u00e4ytt\u00f6asteen kasvattaminenDIgitaalisten ratkaisujen k\u00e4ytt\u00f6\u00f6notto ja r\u00e4\u00e4t\u00e4l\u00f6inti Asiakassuhteiden vahvistaminen ja turhien ty\u00f6vaiheiden poistaminen Kitusen kievarin nykyisess\u00e4\u00a0liiketoimintaymp\u00e4rist\u00f6ss\u00e4\u00a0oli kriittist\u00e4 kehitt\u00e4\u00e4\u00a0uusia\u00a0digitaalisia ratkaisuja asiakasrajapintaan, jotta varmistamme yrityksen kilpailukyvyn my\u00f6s tulevaisuudessa. Yrityksess\u00e4 ei viel\u00e4 juurikaan oltu otettu k\u00e4ytt\u00f6\u00f6n toimintaa tehostavia digitaalisia j\u00e4rjestelmi\u00e4. 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